Refund policy

Refund Policy

All sales are final. We do not offer refunds.

We do not accept returns for change of mind, texture preference, or opened cosmetic products. Formula 01 is a thick alginate gel by design.

Damaged or incorrect bottle
If your bottle arrives damaged or incorrect, email contact@synergy45.com within 7 days of delivery with your order number, photos of the bottle and packaging, and a short video showing the damage. We will send a replacement. Replacement is the only remedy; we do not offer refunds.

Questions: contact@synergy45.com